Core message — changes the one-pager
The lead message should be that ERM brings state of the art risk management techniques to CCEP.
Joerg's phrase, in both his email and his comments. Needs one prominent home rather than being repeated across sections.
Joerg — email, 7 Nov
This is our chance to make sure people understand we provide state of the are risk management techniques to the business and that we are the ones looking at risks strategically and with the business objective in mind
Joerg — comment on MODEL
hw about LEAD and say we bring best risk management techniques to CCEP?
The differentiator is that ERM looks at risk strategically, against business objectives.
Preparing the business for future challenges and opportunities, rather than describing process.
Joerg — opening comment
Sounds very tactical and process, which is all true but we need to start this with a strong message that calls out we are looking at risks strategically and with the our business objectives in mind, helping to prepare of future challenges and opportunities.
It needs to speak to the business and risk owners, not just designated risk owners.
"For risk owners" struck through in Joerg's marked-up file.
Joerg — comment
Not only - people who read this shoudl not feel its not for them becasue they are not a designated risk owner. “We are helping the business and risk owners to apply state of the art risk management techniques”
Other assurance teams tell the business what it can't do; ERM helps them work out what can be done.
Joerg calls this the biggest separation from the other second and third line teams.
Joerg — email, 7 Nov
i.e. as opposed to tell the business “what they are not allowed” to do – we support them achieving their objective with “what can be done”. I think this is the biggest differentiator between us and all other 2nd and 3rd LOD teams.
The four pillars
MODEL becomes LEAD. "Model" reads as risk modelling, which lands as Finance.
"Encouraging" also struck as passive. ERM provides the expertise and the tools, more than steering a conversation.
Joerg — comment on MODEL
“Encouraging” sounds passive, whgat about Drive, Initiate, etc? Maybe “Model” is not the right word here, sounds like we do risk modelling (= Finance), hw about LEAD and say we bring best risk management techniques to CCEP? We are providing the expertise and tools which is much more than just steering a converstation.
Current wording
MODEL — Encouraging proactive discussion of potential risks and opportunities.
CONNECT needs a decision: collaboration with the other 2nd and 3rd line teams, or Damian's learn-from-mistakes point.
Joerg suggested both. The second overlaps with LEARN, which already covers lessons from assurance activities, events and near-misses.
Joerg — comment on CONNECT
“Collaboration” between whom? Should we use this to say we collaborate with the other 2nd LOD teams? Suggest replacing with Damians number one request: learn from others and our own mistakes ...
Current wording
CONNECT — Supporting collaboration, early escalation and responding constructively to the best available information. LEARN — Apply lessons from assurance activities, events and near-misses to drive continuous improvement.
It currently reads tactical and procedural, which describes every other second-line team.
Joerg accepts it's accurate, but it isn't distinguishing. Sits underneath points 1–4.
Joerg — email, 7 Nov
My key point is: it should not sound too theoretical, tactical, and procedural. While its true and part of what we do – there are many other teams in the 2nd LOD doing this as well … SOX, QSE, BCR, Compliance, IT Security, etc.
Treat Joerg's wording as intent, not final copy.
Opposite rewrites for voice. Worth confirming on the call so the change in language is no surprise.
Joerg — email, 7 Nov
Take my comments with a grain of salt – the English is not very refined yet and please understand it as something to build on rather than taking it as a final edit.
Wording detail and placement
Opening paragraph edits marked by highlight in Joerg's file.
Green added, red flagged or cut. Not written out as comments, so each one is worth confirming.
Marked in CCEP_ERM_OnePager_v2 JO.pptx
Added — "and planning" after "embedded into strategy" Flagged — "governance" in the same sentence Cut — "For risk owners" opening the third paragraph Added — "and scenario analysis" after "structured assessments" Cut — "Encouraging" (MODEL) and "collaboration" (CONNECT)
Left untouched
Mission, Vision, CHALLENGE, LEARN, the four value points and the Work With Us block.
The strapline under the title is the natural home for the new message.
Most prominent slot on the page, currently carrying process framing. Changing it does the heavy lifting without touching the structure the team agreed.
Current strapline in Dean's file
Risk information, delivered when decisions are made
Candidate replacement
The ERM team helps the business and risk owners apply state of the art risk management techniques, looking at risk strategically and against business objectives.
Open questions
Who is Damian, and is the learn-from-mistakes request a standing priority to design to?
First written mention of him in the thread.
Joerg — comment on CONNECT
Suggest replacing with Damians number one request: learn from others and our own mistakes ...
Do Dean's consolidated team selections still hold once the pillars are renamed, or does Joerg's direction supersede them?
The team edited rather than selected across several sections, and that discussion was never captured in the file.
Dean — email, 30 Oct
The tool was really useful to pull this together. The team had some suggestions/feedback where we felt all three options were not exactly what we wanted, so we used the edit function. I’ve consolidated the feedback into the attached version which is currently awaiting review from Joerg.
From the file itself
Dean cut the deck from seven slides to one on 19 Oct. No comments, sticky notes or tracked changes survive in the version that came through.
Who is the audience and where does the one-pager get used — exec, or business-wide?
Changes how strategic the language can be.
Current distribution line on the one-pager
Resources and guidance are on the ERM SharePoint site, or contact any member of the ERM team.
Was Bilyana's input ever captured?
She was on leave and hit the access problem, so never completed her PDF.
Dean — email, 16 Sept
Bilyana was on leave and had the access issue, so still needs to complete her pdf.
How many rounds remain, and what does sign-off look like?
Worth landing today rather than leaving open.
Opposite Portal — September budget check
Coca Cola - The ERM Playbook — 89% used, $33,165 of $37,400 project value.
Actions
Agreed actions and owners